Policies + Care
Most orders for sterling silver and acrylic jewelry will ship within 3-5 business days. Jewelry that is not in-stock and would need to be made-to-order can take 3-4 weeks. Upon placing your order, you will receive confirmation as well as a status update. All items include a WOLL Jewelry gift box
If upon receipt of your item there is a flaw or damage (this excludes natural gemstone inclusions) please contact us for a RA# and send the piece back within 10 days for repair or replacement to the address below. At this time we are not accepting returns due to change-of-mind.
Customers will be responsible for the cost of shipping on all repairs after 10 days of receipt. Please contact us in advance for an RA# and an estimate before sending.